INDICAID Products Frequently Asked Questions

Signature is not required for shipment delivery.

Your tests are eligible for a refund if they are unused, unopened and in its original packaging. You may learn more about the refund policy in our Shipping and Return Policy section.

We are sorry if our products did not meet your expectation. If our product is defective or damaged upon receipt, or if the test results are incorrect, you may request for a refund or replacement. Please note that you must provide sufficient evidence to prove that your test is defective.

Please contact us arrange your refund or replacement.

Orders generally ship the next business day (excluding Saturday, Sunday and some holidays), if the items are in stock and the order is placed prior to 3:00 pm PST.

However, we cannot guarantee your order will ship the next business day, regardless of the shipping method you select. We make every effort to send out your order as quickly as possible.

Orders can be cancelled before they are shipped by contacting us. If you purchased your product on Amazon, please contact us via Buyer-Seller Messaging platform.

Please provide your name, order number, and the items you wish to cancel.

Note: We cannot cancel your order if it is already in transit. For urgent changes, we recommend contacting us right away to ensure we can assist before your order is processed.

After purchasing your test kit, we will send you a purchase receipt. If your test is eligible for FSA/HSA reimbursement, you can submit the receipt to your FSA/HSA provider for reimbursement.

No, you should not use the test kit after its expiration date. To verify the expiration date, check the side of the outer box or the label on the pouch. For updated information on expiration dates for at-home OTC COVID-19 diagnostic tests, please visit www.fda.gov/covid-tests. 

If your kit is damaged or missing components, do not use it. Contact us for assistance or a replacement. If you purchased your product on Amazon, contact us via Buyer-Seller-Messaging Platform.

Place all used components in the provided disposal bag and discard it in your household trash. Wash your hands thoroughly afterward.

If you purchased your product on Amazon, contact us via Buyer-Seller-Messaging Platform. If you purchased your products elsewhere, you may contact us by email or call the service hotline on your product.

We recommended that you use the INDICAID™ COVID-19 Rapid Antigen At-Home Test kit if you are experiencing COVID-19 type symptoms, such as fever, cough, breathing difficulties, fatigue, and/or loss of smell or taste. We also suggest you utilize a COVID-19 test kit if you have been exposed to someone testing positive for COVID-19 (even if you are ‘asymptomatic’).

Testing is also useful before or after travel, or even just to provide you and your family ‘peace of mind’ as you go back to the office, back to school, or attend events with larger groups of people.

Symptoms of COVID-19 may manifest within a window of 1 to 14 days after exposure to the virus. Common symptoms encompass fever, cough, breathing difficulties, fatigue, and a loss of smell and taste. There is a segment of the population that may develop severe symptoms, leading to outcomes such as hospitalization, intensive care treatment, lingering post-sickness conditions, and, in some unfortunate cases, fatalities. It's important to note that individuals with COVID-19 can remain contagious for up to 20 days, and they have the potential to transmit the virus even if they do not exhibit any symptoms themselves.

Individuals at the highest risk include those aged 60 years and older, as well as individuals of any age who have underlying medical conditions such as high blood pressure, heart or lung disease, diabetes, or cancer. Nonetheless, it's essential to recognize that COVID-19 can affect anyone, irrespective of their health status, and can lead to severe illness, even in individuals who are generally considered healthy and low risk.

Since reimbursement policies vary from one insurance company to another, we suggest that you contact your health insurance company to determine their specific policy related to OTC (or At-Home) COVID-19 Rapid Antigen Test reimbursement.

Our INDICAID™ COVID-19 Rapid Antigen At-Home Test is now eligible for HSA/FSA reimbursement.

Yes, our INDICAID® COVID-19 Rapid Antigen At-Home Test kit is approved for detection of asymptomatic infections.

If you do not have symptoms and received a negative result, you should test at least two more times with 48 hours in between tests for a total of three tests. If you have a negative result, it does not rule out SARS-CoV-2 infection; you may still be infected and you may still infect others. It is important that you work with your healthcare provider to help you understand the next steps you should take.

Store the tests between 36-86℉ (i.e. 2-30°C) until you are ready to use the test, and then make sure the test components are at room temperature when you are ready to conduct the test.

There are various types of tests available for detecting viruses that cause COVID-19. Molecular tests identify the genetic material of the virus. Antigen tests, such as the INDICAID™ COVID-19 Rapid Antigen At-Home Test, detect proteins from the virus. However, due to the lower sensitivity of antigen tests, they are more likely to produce a false negative result for COVID-19 compared to molecular tests.

Use the nasal swab included in the kit and insert it into each nostril as directed in the instructions. Proper collection is crucial for accurate results.

If the swab is contaminated (e.g., dropped on the floor), discard it and use a new test kit. Do not reuse the swab.

Anyone age 14 or older can self test using INDICAID™ COVID-19 Rapid Antigen test kit on their own, and an adult (age 18 or older) should collect the nasal swab sample from children ages 2 to 13 years old and then perform the test on behalf of the child. Note that this test kit is not approved for use with children under the age of 2.

If you notice that there is insufficient buffer fluid in your test kit, please follow these steps:

Do not proceed with the test: An insufficient amount of buffer fluid may affect the accuracy of the test result.

Check the packaging: Ensure that all components of the test kit were included as per the instructions.

Contact customer support: Reach out to our customer support team immediately. Provide the following information to help us resolve the issue quickly:

The batch/lot number of the test kit (found on the outer box or packaging).A description or photo of the issue, if possible.

Proof of purchase (e.g., receipt or order number).

Do not attempt substitutions: Do not use any other liquid as a replacement for the buffer fluid, as this will invalidate the test results.

We apologize for any inconvenience this may have caused and will work with you to resolve the issue by issuing a replacement kit or providing a refund. Your safety and satisfaction are our top priorities.

Do not proceed with the test. Use a new test to test again.

The test should be performed immediately after collecting the sample to ensure accuracy.

Using the incorrect amount of buffer fluid may result in invalid or inaccurate results. Always follow the instructions provided.

Negative: If the control (C) line is visible, but the test (T) line is NOT visible, the test is negative.

Positive: If the control (C) line and the test (T) line are visible, the test is positive. Any faint visible red-colored test (T) line with the control (C) line should be read as positive.

Invalid Result: If the control (C) line is not visible, the test is invalid. Re-test with a new swab and new test device. 

Repeat testing does not need to be performed if patients have a positive result at any time. A positive test result means that the virus that causes COVID-19 was detected in the sample, and it is very likely the individual has COVID-19 and is contagious. Please contact the patient’s doctor/primary care physician (if applicable) and the local health authority immediately and instruct your patient to adhere to the local guidelines regarding self-isolation. There is a very small chance that this test can give a positive result that is incorrect (false positive).

Positive results do not rule out bacterial infection or co-infection with other viruses. The agent detected may not be the definite cause of disease. Individuals who test positive with the INDICAID COVID-19 Rapid Antigen At-Home Test should self-isolate and seek follow up care with their physician or healthcare provider as additional confirmatory testing with a molecular test for positive results may also be necessary, if there is a low likelihood of COVID-19, such as in individuals without known exposures to COVID-19 or residing in communities with low prevalence of infection.

A negative test result indicates that the virus that causes COVID-19 was not detected in the sample. A negative result does not rule out COVID-19. There is a higher chance of false negative results with antigen tests compared to laboratory-based tests such as PCR tests. If the test is negative but COVID-19-like symptoms, e.g., fever, cough, and/or shortness of breath continue, follow up testing for SARS-CoV-2 with a molecular test or testing for other respiratory disease should be considered. If applicable, seek follow up care with the primary healthcare provider.

To increase the chance that the negative result for COVID-19 is accurate, you should: Test again in 48 hours if the individual has symptoms on the first day of testing. Test 2 more times at least 48 hours apart if the individual does not have symptoms on the first day of testing.

All negative results should be treated as presumptive and confirmation with a molecular assay, may be necessary if there is high likelihood of SARS-CoV-2 infection, such as in an individual with a close contact with COVID-19 or with suspected exposure to COVID-19 or in communities with high prevalence of infection. Negative results do not rule out SARS-CoV-2 infection and should not be used as the sole basis for treatment or patient management decisions, including infection control decisions.

If no control line shows up on the test, the result is invalid (even if any test line shows up). An invalid result means the test was not able to tell if you have COVID-19 or not. If the test is invalid, a new swab should be used to collect a new nasal specimen and the test should be run again, using all new test components.

Yes, even a faint test line indicates a positive result. Contact your healthcare provider for further guidance.

Results read outside the specified time window, ie after 25 minutes, may be inaccurate. Discard the test and perform a new one.

If the test was not performed as instructed, discard it and use a new test kit. Follow the instructions carefully.

False results are rare but possible. If you suspect an incorrect result, consult your healthcare provider and consider additional testing.

Variability in viral load over time or incorrect testing procedures can lead to differing results. Follow serial testing recommendations as outlined in the instructions.

Yes, this test is safe to travel with and can be packed in check-in luggages or carry-on baggages. It is designed to be slim and portable for travel purposes. If you are traveling to very cold or very hot places, please be mindful to keep the test stored between 36°F - 86°F.

The buffer solution contains two different reagents that are hazardous ingredients that should not be ingested. Please refer to the Instructions for Use (IFU) for more information.

Keep testing kit and kit components away from children and pets before and after use. Avoid contact with your skin, eyes, nose, or mouth. Do not ingest any kit components. The reagent solution contains harmful chemicals (see table below). If contact to the skin or eye occurs, flush with large amounts of water. If irritation persists or any substances were ingested, seek medical advice: https://www.poisonhelp.org or 1-800-222-1222.

No, all INDICAID™ rapid tests are single-use only. Do not attempt to reuse any components.

Yes, the test is designed to detect multiple variants of SARS-CoV-2, but consult regulatory updates for details on emerging variants.

Yes, the test is safe for use. However, consult your healthcare provider if you have concerns about testing.

Perform the test in a clean, dry area. Wash your hands before and after testing, and ensure you follow all instructions.

Stop using the test and rinse the affected area with water. If irritation persists, consult your healthcare provider.

We recommended that you use the INDICAID™ COVID-19/FLU A&B Home Test if you are experiencing COVID-19 or influenza-like symptoms, such as fever, cough, breathing difficulties, fatigue, and/or loss of smell or taste.

There are various types of tests available for detecting viruses that cause COVID-19 and the flu. Molecular tests identify the genetic material of the virus. Antigen tests, such as the INDICAID™ COVID-19 / FLU A&B Home Test, detect proteins from the virus. However, due to the lower sensitivity of antigen tests, they are more likely to produce a false negative result for COVID-19 and the flu compared to molecular tests. 

Individuals at the highest risk include those aged 60 years and older, as well as individuals of any age who have underlying medical conditions such as high blood pressure, heart or lung disease, diabetes, or cancer. Nonetheless, it's essential to recognize that COVID-19 and influenzas can affect anyone, irrespective of their health status, and can lead to severe illness, even in individuals who are generally considered healthy and low risk.

Since reimbursement policies vary from one insurance company to another, we suggest that you contact your health insurance company to determine their specific policy related to OTC Respiratory  Rapid Antigen Test reimbursement.

Our INDICAID™ COVID-19/FLU A&B Home Test is now eligible for HSA/FSA reimbursement.

Yes, the INDICAID™ COVID-19/FLU A&B Home Test is FDA-cleared through the 510(k) regulatory process, ensuring it meets stringent safety, effectiveness, and quality standards.

This test can detect COVID-19 (SARS-CoV-2) as well as Influenza A and B, giving you clarity on the cause of your symptoms. It is convenient, easy to use, and provides results in minutes.

Store the test kit between 36°F and 86°F (2°C and 30°C) in a dry area, away from direct sunlight. Do not freeze the kit.

Anyone age 14 or older can self test using INDICAID™ COVID-19/FLU A&B Home Test on their own, and an adult (age 18 or older) should collect the nasal swab sample from children ages 2 to 13 years old and then perform the test on behalf of the child. Note that this test kit is not approved for use with children under the age of 2.

If you notice that there is insufficient buffer fluid in your test kit, please follow these steps:

Do not proceed with the test: An insufficient amount of buffer fluid may affect the accuracy of the test result. Check the packaging: Ensure that all components of the test kit were included as per the instructions. Contact customer support: Reach out to our customer support team immediately. Provide the following information to help us resolve the issue quickly:The batch/lot number of the test kit (found on the outer box or packaging). A description or photo of the issue, if possible.Proof of purchase (e.g., receipt or order number). Do not attempt substitutions: Do not use any other liquid as a replacement for the buffer fluid, as this will invalidate the test results. We apologize for any inconvenience this may have caused and will work with you to resolve the issue by issuing a replacement kit or providing a refund. Your safety and satisfaction are our top priorities.

Do not proceed with the test. Use a new test to test again.

Use the nasal swab included in the kit and insert it into each nostril as directed in the instructions. Proper collection is crucial for accurate results.

If the swab is contaminated (e.g., dropped on the floor), discard it and use a new test kit. Do not reuse the swab.

The test should be performed immediately after collecting the sample to ensure accuracy.

Using the incorrect amount of buffer fluid may result in invalid or inaccurate results. Always follow the instructions provided.

COVID-19 Positive: Two lines appear in the control (C) and the COVID  test (T) areas.

Flu A Positive: Two lines appear in the control (C) and the Flu A  test (T) areas.

Flu B Positive: Two lines appear in in the control (C) and the Flu B  test (T) areas.

Negative: Only one line appears in the control (C) area.

Invalid: No line appears in the control (C) area.

Refer to the instructions for detailed diagrams and guidance.

A positive result indicates that it is highly likely you have COVID-19 or influenza, as proteins from the virus causing COVID-19 were detected in your sample. You should isolate yourself from others and consult a healthcare provider for medical guidance regarding your positive result.

A negative test result means that antigens from the virus causing COVID-19 or influenza were not found in your sample. However, if you are experiencing symptoms of COVID-19 and receive a negative result on your first test, you should retest in 48 hours, as antigen tests are less sensitive than molecular tests. A negative result does not eliminate the possibility of a SARS-CoV-2 or influenza infection; you could still be infected and capable of spreading the virus. It is essential to consult your healthcare provider for guidance on the appropriate next steps.

An invalid result indicates that the test did not function correctly. If your test result is invalid, you should use a new swab to collect a fresh nasal specimen and perform the test again with a new kit. 

Yes, even a faint test line indicates a positive result. Contact your healthcare provider for further guidance.

Results read outside the specified time window, ie after 25 minutes, may be inaccurate. Discard the test and perform a new one.

If the test was not performed as instructed, discard it and use a new test kit. Follow the instructions carefully.

False results are rare but possible. If you suspect an incorrect result, consult your healthcare provider and consider additional testing. 

Variability in viral load over time or incorrect testing procedures can lead to differing results. Follow serial testing recommendations as outlined in the instructions.

Yes, this test is safe to travel with and can be packed in check-in luggages or carry-on baggages. It is designed to be slim and portable for travel purposes. If you are traveling to very cold or very hot places, please be mindful to keep the test stored between 36°F - 86°F.

The buffer solution contains two different reagents that are hazardous ingredients that should not be ingested. Please refer to the Instructions for Use (IFU) for more information.

Keep testing kit and kit components away from children and pets before and after use. Avoid contact with your skin, eyes, nose, or mouth. Do not ingest any kit components. The reagent solution contains harmful chemicals (see table below). If contact to the skin or eye occurs, flush with large amounts of water. If irritation persists or any substances were ingested, seek medical advice: https://www.poisonhelp.org or 1-800-222-1222.

No, all INDICAID™ rapid tests are single-use only. Do not attempt to reuse any components.

Yes, the test is designed to detect multiple variants of SARS-CoV-2, as well as Influenza A and B. For emerging variants, consult regulatory updates.

Yes, the test is safe for use. However, consult your healthcare provider if you have concerns about testing.

Perform the test in a clean, dry area. Wash your hands before and after testing, and ensure you follow all instructions.

Stop using the test and rinse the affected area with water. If irritation persists, consult your healthcare provider.

A rapid Fecal Occult Blood (iFOB) test is a non-invasive screening tool used to detect hidden blood in stool samples. It is commonly used to screen for colorectal cancer and other gastrointestinal disorders.

The test works by detecting the presence of hemoglobin in stool samples. A small sample of stool is collected and applied to the test kit, which then provides results within minutes, indicating the presence or absence of blood.

The rapid iFOB test is recommended for individuals aged 45 and older, or for those with a family history of colorectal cancer or other risk factors. It can also be used for individuals experiencing symptoms such as unexplained weight loss, abdominal pain, or changes in bowel habits.

Yes, the INDICAID™ iFOB Rapid Test is FDA-cleared under the 510(k) process and is CLIA-waived. This means it meets specific regulatory standards for safety and effectiveness and can be used in non-laboratory settings, such as at home or in point-of-care facilities.

Yes, the INDICAID™ iFOB Rapid Test is designed for at-home use. The kit includes a stool collection paper for easy sample collection, making the process simple and hygienic.

Store the test kit at room temperature (between 39°F and 86°F or 2°C to 30°C). Avoid exposure to direct sunlight or high humidity, and do not freeze the kit.

The rapid iFOB test is a screening tool and cannot diagnose colorectal cancer. A positive result indicates the need for further diagnostic procedures, such as a colonoscopy, to determine the cause of the bleeding.

Many insurance plans cover the cost of colorectal cancer screening, including iFOB tests. Check with your insurance provider to confirm coverage and any specific requirements.

Our INDICAID™ iFOB Rapid Test is now eligible for HSA/FSA reimbursement.

Certain foods and medications can affect the test results. It is recommended to avoid red meat, certain vegetables (e.g., broccoli, turnips), aspirin, and non-steroidal anti-inflammatory drugs (NSAIDs) for at least 48 hours before taking the test. Always follow the specific instructions provided with the test kit.

Wait until your menstrual period or hemorrhoidal bleeding has stopped to avoid false-positive results. Keep in mind that hemorrhoids can cause blood in the stool, which may result in a positive test. Discuss your results with your healthcare provider for accurate interpretation.

Wait until your bowel movements return to normal before collecting a sample.

Use the stool collection paper to collect a sample from one bowel movement, as specified in the instructions.

To collect a stool sample:1. Use the provided collection kit to gather a small sample of stool.2. Follow the instructions to apply the sample to the test card or collection device.3. Ensure the sample is collected cleanly and avoid contamination with urine or toilet water. 

The rapid iFOB test provides results within minutes, usually between 5 to 10 minutes, allowing for quick and convenient screening.

Discard the contaminated sample and use a new kit.

Perform the test immediately to ensure accuracy.

Safely clean the spill with disinfectant, discard the test kit, and use a new one to collect a fresh sample.

Discard the test and use a new one. Follow the instructions closely to ensure proper usage and accurate results.

Negative: If the control (C) line is visible, but the test (T) line is NOT visible, the test is negative.

Positive: If the control (C) line and the test (T) line are visible, the test is positive. Any faint visible red-colored test (T) line with the control (C) line should be read as positive.

Invalid Result: If the control (C) line is not visible, the test is invalid. Re-test with a new test.

The presence of blood in the stool, which may indicate gastrointestinal issues such as polyps, hemorrhoids, or colorectal cancer. Further diagnostic testing is recommended.

No blood detected in the stool. Regular screening should continue as recommended by your healthcare provider.

Consult your healthcare provider if you experience persistent symptoms like abdominal pain, weight loss, or changes in bowel habits.

Place all components in the provided disposal bag and discard in household trash. Wash your hands thoroughly.

Yes, use a new kit to retest, or consult your healthcare provider if needed.

Use a new test kit and follow the instructions carefully.

Results read after the specified time window (i.e. 10 minutes) may be inaccurate. Discard the test and perform a new one.

Discard the test and use a new one. Follow the instructions to ensure accurate results.

False results are rare but possible. If you suspect an incorrect result, consult your healthcare provider and consider additional testing.

Variability in sample collection or test handling can lead to differing results. Follow instructions carefully and consult a healthcare provider if needed.

Follow your healthcare provider’s recommendations. The American Cancer Society recommends testing for fecal occult blood annually after you turn age 50. If your family has an increased risk, your doctor may suggest you to start regular screening at age 40.

No, the INDICAID™ iFOB Rapid Test provides immediate results at home. Further testing can be arranged with your healthcare provider if needed.

No, the INDICAID™ iFOB Rapid Test is single-use only.

Yes, it detects blood in the stool, which may indicate other conditions like hemorrhoids, polyps, or ulcers. Further evaluation is required.

Yes, the test is safe for all individuals. Consult your healthcare provider if you have concerns.

Perform the test at your toilet bowl or in a clean, dry area. Use the stool collection paper to avoid contamination, and wash your hands before and after testing. 

The INDICAID™ UTI Test Rapid Test Strip is designed to detect potential urinary tract infections (UTIs) by testing for leukocytes (white blood cells) and nitrites (a byproduct of bacteria) in a urine sample.

The test helps detect signs of a UTI, which may cause symptoms like painful urination, frequent urination, or abdominal pain. Early detection allows for timely treatment and prevents complications.

Yes, the INDICAID™ UTI Test Rapid Test Strip is FDA-cleared and CLIA-waived, meaning it meets regulatory standards for safe and accurate use in non-laboratory settings, such as at home or in point-of-care facilities.

Yes, the test is designed for at-home use. It is simple to use, requiring only a urine sample and wait for 2 minutes for results.

Since reimbursement policies vary from one insurance company to another, we suggest that you contact your health insurance company to determine their specific policy related to OTC UTI Rapid  Test reimbursement.

Our INDICAID™ UTI Test Rapid  Test Strip is now eligible for HSA/FSA reimbursement.

Store the test kit at room temperature (59°F–86°F or 15°C–30°C) in a dry area away from direct sunlight or high humidity. Keep the test strips in their original packaging until use.

Yes, collect a clean, midstream urine sample to reduce contamination. Wash your hands and clean your genital area before collecting the sample to ensure accurate results.

Antibiotics may affect the results of the test. Consult your healthcare provider for advice if you are taking antibiotics.

Some medications, such as vitamin C supplements or antibiotics, may interfere with the nitrite or leukocyte test pads. Consult your healthcare provider or review the instructions for more details.

Discard the first few seconds of urination, urinate directly on the UTI strip or use a clean container to collect a midstream urine sample (start urinating, then collect the sample). Avoid touching the test strip to the container or any surfaces.

Discard the first few seconds of urination, urinate directly on the UTI strip or dip the test strip into the collected urine sample for 1-2 seconds. Lay the strip flat and wait for the results to develop  within 1-2 minutes.

Discard the damaged or contaminated strip and use a new one. Always handle the strip carefully and avoid touching the test pads with your fingers.

Perform the test immediately after collecting the sample to ensure accuracy.

Discard the test strip and use a new one, following the instructions carefully. Incorrect handling or timing may lead to invalid results.

- Leukocyte Positive: The leukocyte pad changes color, indicating white blood cells in the urine (a sign of a UTI). - Nitrite Positive: The nitrite pad changes color, indicating bacterial activity.

- Negative Result: Neither pad changes color, indicating no detectable signs of a UTI. 

- Invalid Result: The pads do not develop correctly, e.g. changing to a color that is not on the provided color chart, or a pad is washed off. Repeat the test with a new strip.

A positive result on either pad may indicate a UTI. Leukocyte positivity suggests inflammation, while nitrite positivity suggests bacterial activity. Test again after 24-48 hours, and consult your healthcare provider for further evaluation.

If the test is positive for leukocytes, nitrites, or both, consult your healthcare provider. They may recommend further tests or treatment. 

A negative result does not rule out all UTIs. If symptoms persist, consult your healthcare provider for further evaluation.

Yes, use a new test strip to retest. If you continue to get unclear results, consult your healthcare provider.

If the pads do not develop correctly, , e.g. changing to a color that is not on the provided color chart, or a pad is washed off, repeat the test with a new strip. Ensure you follow the instructions for timing, handling, and sample collection.

Results read outside the specified time window, ie. after 3 minutes, may be inaccurate. Discard the test strip and perform a new test.

Discard the test strip and repeat the test with a new one, following the instructions carefully.

Variability in sample collection or timing may affect results. Ensure proper technique and consult your healthcare provider if you have concerns.

False results are rare but possible. Vitamin C, antibiotics, or improper storage or handling may interfere with results. Consult your healthcare provider if you’re unsure.

Use the test as needed if you have symptoms of a UTI, suspect that you have a UTI,  or as directed by your healthcare provider.

Yes, the test can help monitor treatment progress, but always consult your healthcare provider for proper guidance. 

No, the INDICAID™ UTI Test Rapid Test Strip is single-use only.

The test detects leukocytes and nitrites, which are commonly associated with UTIs. Other conditions, such as kidney infections, may also cause positive results.

Yes, the test is safe for all individuals. If you have concerns, consult your healthcare provider before using the test.

Use a clean container for urine collection, avoid contaminating the test strip, and wash your hands before and after testing.

The test is non-invasive, and irritation is rare. A common symptom with UTI is pain or burning sensation during urination. If you experience discomfort, consult your healthcare provider.

The INDICAID™ Ovulation Test Strip detects the surge of luteinizing hormone (LH) in urine, which usually occurs 24-36 hours before ovulation. This helps you identify your most fertile days for conception.

The test helps predict ovulation, allowing you to time intercourse during your most fertile days if you are trying to conceive.

Yes, the INDICAID™ UTI Test Rapid Test Strip is FDA-cleared and CLIA-waived, meaning it meets regulatory standards for safe and accurate use in non-laboratory settings, such as at home or in point-of-care facilities.

Yes, the INDICAID™ Ovulation Test Strip is designed for easy at-home use and provides results in just 5 minutes.

Each pack contains 50 individually wrapped test strips, allowing for multiple tests during your ovulation cycle.

Store the test strips at room temperature (39°F–86°F or 4°C–30°C) in a dry area, away from direct sunlight or high humidity. Keep the strips in their original packaging until use.

Start testing a few days before your expected ovulation. For women with a regular 28-day cycle, begin testing on day 10 of your menstrual cycle (cycle day 1 is the first day of your period).

No. However, excessive fluid intake can dilute the luteinizing hormone (LH) in your urine, potentially causing false results that may suggest you’re not ovulating when you actually are. To improve accuracy, limit your fluid intake for about 2 hours before testing and avoid urinating 1 to 2 hours prior to taking the test.

Excessive fluid intake can dilute the luteinizing hormone (LH) in your urine, potentially causing false results that may suggest you’re not ovulating when you actually are. To improve accuracy, limit your fluid intake for about 2 hours before testing and avoid urinating 1 to 2 hours prior to taking the test.

Some fertility medications (e.g., hCG injections) may interfere with test results. Consult your healthcare provider if you are taking fertility treatments.

Conditions such as polycystic ovary syndrome (PCOS), menopause, or pregnancy can affect LH levels. Similarly, medications like fertility drugs, hormonal treatments, or birth control may interfere with the test results.

Use a clean, dry container to collect a urine sample. Dip the test strip into the urine up to the marked line for the time specified in the instructions for 5 seconds. 

After dipping the strip into the urine, lay it flat on a clean, dry surface and read the result at or before 5 minutes. Do not interpret results after 5 minutes as they may not be accurate.

Discard the contaminated strip and use a new one. Always handle the strip carefully and avoid touching the test area with your fingers.

For the most accurate results, test with fresh urine.

Discard the test strip and use a new one, following the instructions carefully. Incorrect handling or timing may lead to invalid results.

- Positive (LH Surge): The test line is as dark or darker than the control line, indicating ovulation is likely to occur in the next 24-36 hours. - Negative: The test line is lighter than the control line or no test line.- Invalid: No control line appears, or the results are unclear. Retest with a new strip.

A positive result indicates an LH surge, which typically signals ovulation will occur within 24-36 hours. This is your most fertile window.

Continue testing daily, as your LH surge may not yet have occurred. If you suspect ovulation but consistently get negative results, consult your healthcare provider.

Yes, use a new test strip to retest. If you continue to get unclear results, consult your healthcare provider.

If the control line does not appear, repeat the test with a new strip. Ensure you follow the instructions for timing, handling, and sample collection.

Results read outside the specified time window (i.e. after 5 minutes) may be inaccurate. Discard the test strip and perform a new test.

Discard the test strip and repeat the test with a new one, following the instructions carefully.

Variability in LH levels throughout the day, fluid intake or incorrect sample collection may cause differing results. Test at the same time each day for consistency.

False results are rare. Certain medications, improper storage, or testing errors may interfere with accuracy. Consult your healthcare provider if you’re unsure.

Test daily during your fertile window until you detect an LH surge. For women with irregular cycles, more frequent testing may be necessary.

No, the INDICAID™ Ovulation Test Strip is not intended for contraception. It is designed to predict ovulation for conception purposes only.

No, the INDICAID™ Ovulation Test Strip is single-use only.

No, this test only detects LH surges. Use INDICAID™ Early Result Pregnancy Test Strip to confirm pregnancy.

The INDICAID™ Early Result Pregnancy Test Strip detects the presence of the pregnancy hormone human chorionic gonadotropin (hCG) in urine. This hormone is produced shortly after a fertilized egg attaches to the uterus.

The test is used to detect pregnancy early, even before a missed period, allowing women to confirm pregnancy and seek timely prenatal care.

The test can detect pregnancy as early as 6 days before a missed period, depending on your hCG levels.

Yes, the INDICAID™ Early Result Pregnancy Test Strip is FDA-cleared and CLIA-waived, meaning it meets high regulatory standards for safety, accuracy, and ease of use in home or non-laboratory settings.

Yes, the test is designed for convenient at-home use and provides results in just 5 minutes.

Store the test strips at room temperature (39°F–86°F or 4°C–30°C) in a dry area, away from direct sunlight or high humidity. Keep the strips in their original packaging until use.

You can start testing as early as 6 days before your missed period. Testing first-morning urine is recommended, as it typically contains the highest concentration of hCG.

Ensure you collect a clean urine sample in a dry container. Avoid drinking excessive fluids before testing, as this may dilute hCG levels in your urine.

Most medications and supplements do not affect the test. However, fertility medications containing hCG may cause a false-positive result. Consult your healthcare provider if you are taking fertility treatments.

Yes, but it may be harder to determine when to test. If you’re unsure of your cycle, test 19 days after unprotected intercourse or consult your healthcare provider for guidance.

Use a clean, dry container to collect a midstream urine sample. Dip the test strip into the urine up to the marked line for 5 seconds, ensuring the strip does not get submerged above the maximum line.

After dipping the strip in urine, lay it flat on a clean, dry surface and wait 5 minutes before reading the results. Do not interpret results after 10 minutes, as they may not be accurate.

Discard the contaminated strip and use a new one. Always handle the strip carefully and avoid touching the absorbent or test areas with your fingers.

For the most accurate results, test with fresh urine, ideally the first-morning urine.

Discard the test strip and use a new one, following the instructions carefully. Incorrect handling or timing may lead to invalid results.

- Positive: Two lines appear (test line and control line), no matter how faint, indicate pregnancy. - Negative: Only the control line appears, indicating no pregnancy.- Invalid: No lines or only the test line appears.

A positive result indicates that hCG has been detected in your urine and you are likely pregnant. Consult your healthcare provider to confirm the result.

A negative result means no hCG was detected in your urine, suggesting you are not pregnant. If you still suspect pregnancy, test again in a few days or consult your healthcare provider.

You may have tested too early for hCG to be detected. Wait a few days and test again, preferably with first-morning urine. If you continue to get negative results but have symptoms of pregnancy, consult your healthcare provider.

Yes, use a new test strip to retest. If you continue to get unclear results, consult your healthcare provider.

If the control line does not appear, the test is invalid. Repeat the test with a new strip, ensuring you follow the instructions carefully for sample collection and timing.

Results read outside the specified time window (e.g., after 10 minutes) may not be accurate. Discard the test strip and perform a new test.

Discard the test strip and repeat the test with a new one, following the instructions carefully.

Variability in hCG levels, incorrect sample collection, or testing too early may cause differing results. Test again after a few days with first-morning urine for more accuracy.

False positives may occur due to fertility drugs containing hCG. False negatives may occur if testing too early or if urine is diluted. Consult your healthcare provider for confirmation.

If testing early, test daily starting 6 days before your missed period. If negative, retest a few days later.

No, the INDICAID™ Early Result Pregnancy Test Strip is single-use only.

The test detects hCG but cannot determine the location of the pregnancy. If you suspect an ectopic pregnancy, consult your healthcare provider immediately.

Yes, the test is safe for everyone. If you have concerns about your health or the test, consult your healthcare provider before use.

Use a clean container for urine collection, follow the instructions carefully, and avoid handling the absorbent or test areas of the strip.

The test is non-invasive, and irritation is rare. If you experience discomfort, consult your healthcare provider.